Privacy Policy


Introduction

At K5, we take your privacy and the security of your personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website, products, services, and business operations. We are committed to ensuring the confidentiality and integrity of your information.


Information We Collect

Personal Information

We may collect personal information such as your name, contact details, email address, postal address, and phone number when you:

  • Make inquiries or place orders for our products or services.
  • Sign up for our newsletters or updates.
  • Participate in surveys, contests, or promotions.
  • Contact our customer support.


Usage Information

We may collect usage information, including your IP address, browser type, device information, and browsing behavior on our website. This information helps us enhance your online experience and improve our services.


How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders and inquiries.
  • To provide you with updates, newsletters, and marketing communications, which you can opt out of at any time.
  • To improve our products, services, and website based on your feedback and usage patterns.
  • To conduct research, surveys, and promotions, with your consent.
  • To maintain the security and integrity of our website and protect against fraud and unauthorized access.


Disclosure of Your Information

We may share your information with trusted third parties for the following purposes:

Payment processing and order fulfillment.

Marketing and advertising partners for promotional campaigns.

Legal compliance, such as responding to legal requests or government authorities.

Third-party service providers for website analytics and maintenance.

We do not sell your personal information to third parties.


Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no online method of transmission or storage is entirely secure, and we cannot guarantee absolute security.


Your Rights

You have the right to access, correct, or delete your personal information held by K5. You can also request to unsubscribe from marketing communications at any time. To exercise these rights or raise privacy concerns, please contact us using the information provided below.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We encourage you to review this policy periodically for updates.